Clantoolz.com feels strongly about our customers' privacy. We will not distribute or otherwise make public your email address or other personal information. For more information, please read our privacy policy.

Overview
Clantoolz.com. ("Clantoolz," "we" or "us") is committed to protecting our customers' privacy. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our Web site located at URL www.Clantoolz.com (our "Site"). Please read this Privacy Policy ("Policy") carefully to understand how we will use and protect your personal information. We will never share your personal information with anyone except as described in this Policy. Changes to this Policy will be announced on our Web site at least ten days in advance, so please check back periodically.

Questions regarding this Policy should be directed to Clanhelp -- at -- Clantoolz.com.

This Policy will explain the following regarding use of our Site:

1. What information do we collect from you?
2. Where do we collect information from you and how do we use it?
3. Who is collecting your information?
4. With whom do we share your information?
5. How may you edit your Personal Account Information?
6. What are your choices regarding collection, use and distribution of your information?
7. What security precautions are in place to protect against the loss, misuse or alteration of your information?
8. "Cookies"
9. Children, Parental Consent and Privacy.
10. You should carefully review privacy policies of any third party sites accessible from our Site.
11. Contacting us about privacy questions or concerns.
12. Privacy Policy changes.

1. What information does Clantoolz collect from you?
In order to provide the products and services we offer, we collect several types of information from our customers: Credit Card related information. Real Name/E-mail Address and related information. Non-Identifiable Information.

We have attempted to minimize the amount of information needed to provide the services we offer.

Credit Card Related Information:
Refers to your Card Holder Name, Credit Card Number and other specifics of the card being used for purchase. This is required when you create an account with us or order a product or service via credit card through Clantoolz.com.

Real Name, E-mail Address, Clan Names/Tags, Passwords and User Names:
Are used as unique identifiers and for correspondance related to services rendered by Clantoolz.com to you. In special cases such as in our Clantoolz store this may include mailing address, telephone number and other contact information.

Non-Identifiable Information:
refers to information that does not by itself identify a specific individual. We may gather certain information about you based upon site usage. This information would be compiled and analyzed on an individual and an aggregated basis only, usually through some sort of web statistics program. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

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2. Where do we collect information from you and how do we use it?
Our information gathering is mostly for your convienience as a unique identity to our services. We gather your Real Name/E-mail Address and related information through our Getting Started pages when you start an account. This is used to communicate with you regarding your account purchase, account requirements and future purchases with Clantoolz.com and is limited to that use exclusively. We gather Credit Card Related Information through several forms related to products and services within Clantoolz.com. This information is for authentication transmission purposes only and is in no way held on Clantoolz.com servers in any form. We must gather address and telephone numbers in our Clantoolz.com Store forms. This information is needed in order to deliver the products purchase. This information does not become part of your online account information in any form. This information will exist as shipping related documents.

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3. Who is collecting your information?
Except as otherwise expressly discussed in this Privacy Policy, only we collect your information. This document only addresses the use and disclosure of information we collect from you. We encourage you to ask questions and to be very cautious before you disclose your personal information to others.

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4. With whom do we share your information?
We will not share any personal information related to your Clantoolz account to anyone. All credit card information is transmitted via encryption to credit card authorities only and is not stored on any Clantoolz hardware in any form as stated below.

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5. How can you update or correct your Personally Identifiable Information?
We have created a form allowing you to modify certain aspects of your account information. Through the "My Account" page you simply login and click the update account information link. We do not allow real names to be changed through this form. This is for security and control purposes. All other account information is editable through the update page. Any and all shipping information gathered through our store does not become part of your account information. It is used for shipping purposes only and is required each time you use our store.

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6. What are your choices regarding collection, use and distribution of your information?
We may from time to time send you email regarding our current promotions, specials and new toolz additions for our Clantoolz Services. If you have supplied us with your telephone number(s) through our store you may receive a telephone call from us regarding the order you have placed. You may "opt-out," or unsubscribe from our emails by following the unsubscribe instructions in any email you receive from us or by sending an email to Clanhelp -- at -- Clantoolz.com or by following the instructions provided in each email to you.

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7. What security precautions are in place to protect against the loss, misuse or alteration of your information?
We employ industry-recognized information technology to protect the security of the information you submit to us. The importance of security for all information associated with our customers is of utmost concern to us. Our secure servers protect this information using password protection and advanced encryption, and we may use firewall technology for additional protection. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking institutions, process agents and distribution institutions. They receive the information they need to verify and authorize your credit card transactions. When collecting credit card information for all online purchases through Clantoolz.com, we offer secured-server transactions that encrypt your information in transit to thwart someone from intercepting it and misusing it. Furthermore, this information is not kept by Clantoolz.com in any form. It is transmitted through our servers via SSL to Verisign (Our Authentication Partner), through one of their servers to an appropriate Credit Card Processing Agency for Authentication. We receive an authorization to complete your transaction, we record your purchase and the job is complete. When you access your account information, the information is kept on a secure server. Our customer data collected is also protected against unauthorized access by physical security means. We also encourage our partners and service providers to adopt and follow stringent consumer privacy policies.

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8. "Cookies."
Like many other commercial sites, our Site may utilize a standard technology called a "cookie" to collect information about how our site is used. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a Web site recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a Web site other than the one that set the cookie. No other company will have access to our cookies. Cookies can securely store a customer's password, identify which parts of a site have been visited or keep track of selections, such as those selected in a "shopping cart." A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.

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9. Children, Parental Consent and Privacy.
The Children's Online Privacy Protection Act took effect on April 21, 2000, and imposes certain requirements on Web sites directed toward children under 13 that collect information on those children, or on Web sites that know they are collecting Personally Identifiable Information on children under the age of 13. We want to let you know that it currently is our policy not to collect Personally Identifiable Information on any person under 18. As one measure to ensure that we do not gather Personally Identifiable Information from children, we require that all individuals provide a valid credit card number before completing a purchase order. If we learn that we have inadvertently gathered Personally Identifiable Information about children under 18, we shall attempt to notify such child's parent or guardian and erase such information from our records, unless the child's parent or guardian consents to Clantoolz maintaining such information.

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10. You should carefully review privacy policies of any third party sites accessible from our Site.
Other sites accessible through our Site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. We are not responsible for the policies or practices of third parties. Please be aware that our Site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our Site are not covered by this Policy. These other sites may send their own cookies to users, collect data or solicit Personally Identifiable Information. Additionally, other companies which place advertising on our Site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

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11. Contacting us about privacy questions or concerns.
If you have any questions about this Policy, the practices of our Site, or your dealings with our Site, please contact us by sending an email to Clanhelp -- at -- Clantoolz.com.

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12. Privacy Policy changes.
This Policy was last changed on 03.25.2002 If we make changes to any terms or conditions of the Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. Any change, modification, addition or removal of portions of this Policy will be announced on our Site at least ten (10) days before it is implemented. Please be sure to check this page before proceeding to use our Site.

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